FAQs
What products does Sporty Spark sell?
We specialize in sports protection gear and fitness essentials, including knee braces, compression supports, workout accessories, and other products designed to keep you active, comfortable, and injury-free.
How do I place an order?
Simply browse our store, select your desired product, choose the right size or option (if applicable), and add it to your cart. Once you’re ready, proceed to checkout and complete your order securely.
What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and secure online payment options. All transactions are encrypted for your safety.
Do you ship internationally?
Yes! We ship worldwide. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.
How long does delivery take?
Standard Shipping: 7–15 business days (depending on destination).
Express Shipping: 3–7 business days (where available).
Delivery times may vary due to customs clearance or courier delays.
Can I track my order?
Yes. Once your order is shipped, you will receive an email with a tracking number so you can follow your package in real time.
What is your return policy?
We offer a 30-day return policy on eligible items. Products must be unused, in original condition, and returned with packaging. For full details, please visit our Return & Refund Policy page.
Do you offer exchanges?
Yes. If you receive a defective item, the wrong size, or the wrong product, we’ll gladly exchange it for you. Just contact our support team at wmonzer@yahoo.com
Who pays for return shipping?
If the return is due to an error on our part (defective or wrong product), we will cover the return shipping cost. Otherwise, the customer is responsible for return shipping.
How do I choose the right size for knee braces or supports?
We provide detailed sizing guides on our product pages. Please measure carefully before placing your order to ensure the best fit.
What if my product arrives damaged?
If your item arrives damaged or defective, contact us immediately with your order number and photos. We’ll resolve the issue quickly by offering a replacement or refund.
How do I contact customer support?
You can reach us anytime at:
E Mail : wmonzer@yahoo.com
Phone : +9613543063